Privacy Policy

1. Information We Collect

We collect the following categories of information:

a. Information You Provide to Us

• Name, email address, company details, phone number (when you fill forms or sign up)
• Account login credentials
• Support requests and feedback

b. Information We Collect Automatically

• Device data (browser type, OS, device identifiers)
• IP address and location (inferred from IP)
• Usage data (pages visited, features used, time spent)
• Cookies and tracking technologies (see our Cookie Policy)

c. Information from Third Parties

• Business data from integrations (e.g., CRM tools, analytics platforms)
• Public data from social media or third-party sources (where legally permitted)

2. How We Use Your Information

We use your data to:

• Deliver, operate, and maintain our platform
• Improve user experience and product features
• Respond to your queries and provide customer support
• Send you transactional and promotional communications
• Comply with legal and regulatory obligations
• Detect and prevent fraud or security threats

3. Legal Basis for Processing (for EEA/UK users)

We process your data under one or more of the following bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., improving service delivery and product features)

4. How We Share Your Information

We may share data with:

• Trusted service providers (hosting, email, analytics)
• Third-party integrations (only with your authorization)
• Law enforcement or government authorities where required
• Business transfers (in case of merger, acquisition, or asset sale)

We do not sell your personal data.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability

To exercise your rights, contact us at privacy@email.com

7. Data Security

We implement industry-standard safeguards, including:

• End-to-end encryption of data in transit and at rest
• Access controls and audit logs
• Regular security audits and vulnerability assessments
• Compliance with standards such as SOC 2, ISO 27001, GDPR, and HIPAA, where applicable

8. International Data Transfers

Your data may be processed outside your country of residence, including in the United States, where we or our service providers maintain facilities. We ensure appropriate safeguards for cross-border transfers as required by law.

9. Third-Party Links

Our website may contain links to third-party services. This policy does not apply to them, and we are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this policy from time to time. If we make material changes, we'll notify you via email or on our website.

12. Contact Us